PRIVACY POLICY

Hyde Source Privacy Policy

This Policy applies to residents of India only.

 

This Privacy Policy explains how we handle the personal information that you provide to us on Web sites controlled by Hyde Source (including its subsidiaries and affiliates) which link to this Privacy Policy (referred to as "Hyde Source Web sites"). This Privacy Policy does not apply to personal information collected from you offline (unless otherwise specified), to Hyde Source Web sites that do not link to this Privacy Policy, to residents of countries other than or to third-party Web sites to which Hyde Source Web sites may link. Your use of Hyde Source Web sites, which link to this Privacy Policy, is subject to this Privacy Policy.

Please read this Privacy Policy before using Hyde Source Web sites or submitting personal information to us.

 

HOW DOES THIS PRIVACY POLICY DEFINE "PERSONAL INFORMATION"?

"Personal Information" means information that identifies you or could reasonably be used to identify you and which is submitted to and/or collected by Hyde Source Web sites and maintained by Hyde Source in an accessible form. Examples of personal information include your name, your email address and your telephone number.

 

1. Visitor Analytics is a simple website analytics service which measures the traffic and visitors' general details of our website. Collecting these statistics, we can make our website visitors' experience better (e.g. which pages they visit and when, where they are approximately located, where does a user land first or if they are coming from a specific referral).

Basically, as a website owner using Visitor Analytics, we do not use cookies to collect data about our visitors' device type and screen size, approximate location, browser, OS, page visits, bounce rate, conversions and popular content on the website. All this data is pseudonymized and Visitor Analytics will never use the collected data to identify individual users or to match it with additional information on an individual user.

2. Visitor Recordings is an additional feature to Visitor Analytics (described above) in the form of a simple website replay tool that records where our website visitors scrolled to and what they clicked on our website. We can see this information in playbacks and so called heatmaps. Collecting these statistics helps us to make our website more user-friendly and to reproduce and fix technical errors.

Basically, as a website owner using Visitor Recordings, we are using a snippet of tracking code to collect data about our visitors’ journey on our websites, so which subpages they visit, what they clicked on, where they moved their mouse cursor to and where they scrolled. All this data is pseudonymized and Visitor Analytics will never use the collected data to identify individual users or to match it with additional information on an individual user.

HOW DOES HYDE SOURCE COLLECT INFORMATION ONLINE?

Hyde Source collects information in two ways:

  • Personal Information you submit: Hyde Source collects personal information that you enter into data fields on Hyde Source Web sites. For example, you may submit your name, e-mail address, and/or other information in order to receive information about various subjects, register for Hyde Source programs, contact Hyde Source customer service, or respond to Hyde Source surveys. To protect your privacy, you should not provide Hyde Source with any information that is not specifically requested or that you do not wish to share.

  • Passive Collection of Unidentifiable Information: Hyde Source Web sites may collect information about your visits to Hyde Source Web sites without you actively submitting such information. Unidentifiable information may be collected using various technologies, such as cookies, Internet tags, and web beacons. Your Internet browser automatically transmits to Hyde Source Web sites some of this unidentifiable information, such as the URL of the Web site you just visited and the browser version your computer is operating. Passive information collection technologies can make your use of Hyde Source Web sites easier by allowing Hyde Source to provide better service, customize sites based on consumer preferences, compile statistics, analyse trends, and otherwise administer and improve Hyde Source Web sites. Certain features of Hyde Source Web sites may not work without use of passive information collection technologies. Information collected by these technologies cannot be used to identity you without additional identifiable information.

IN WHAT CIRCUMSTANCES MIGHT HYDE SOURCE COLLECT AND USE PERSONAL INFORMATION?

Hyde Source will use the personal information you provide through Hyde Source Web sites to respond to your questions and to provide you with efficient customer service. After you have entered personal information into a form or data field on an Hyde Source Web site, Hyde Source may use certain identifying technologies to allow that Web site to "remember" your personal preferences, such as sections of that Web site that you visit frequently and, if you choose, your user ID. We may also use this personal information for other business purposes, such as to offer you the opportunity to receive notices regarding Hyde Source’s products or services or to invite you to participate in surveys about our products.

DOES HYDE SOURCE CONSOLIDATE PERSONAL INFORMATION?

Hyde Source may consolidate the personal information of customers who use Hyde Source Web sites. We use this information to help us better design Hyde Source Web sites and Hyde Source products, to communicate information to you, to enhance our marketing and research activities, and to facilitate other business functions.

WHAT CHOICES DO I HAVE ABOUT HOW HYDE SOURCE COLLECTS AND USES PERSONAL INFORMATION ABOUT ME?

You may always limit the amount and type of personal information that Hyde Source receives about you by choosing not to enter any personal information into forms or data fields on Hyde Source Web sites. Some of our online services can only be provided to you if you provide us with appropriate personal information. Other parts of Hyde Source Web sites may ask whether you wish to opt out or opt into our contact lists for offers, promotions and additional services that may be of interest to you.

You may also be provided with preference questions or preference boxes allowing you to indicate that you do not want Hyde Source Web sites to use tracking technologies, such as cookies, to "remember" your personal information, such as user IDs or mailing addresses, on return visits. However, Hyde Source Web sites that use tracking technologies to collect unidentifiable information do not generally provide you with the ability to opt out of the tracking technologies. Some Internet browsers allow you to limit or disable the use of tracking technologies that collect unidentifiable information.

WHO WILL HAVE ACCESS TO PERSONAL INFORMATION ABOUT ME?

Personal information can be accessed by a restricted number of Hyde Source employees, third party processing, storage, etc. with which Hyde Source may conduct joint programs, and by individuals and entities with whom Hyde Source contracts to carry out business activities for Hyde Source. We train our employees about the importance of privacy and how to handle and manage customer data appropriately and securely. Also, it is Hyde Source’s practice to notify you if you are registering for a program which is conducted in conjunction with another company that may require access to your personal information. In addition, Hyde Source’s practice is to require its contractors to keep your personal information confidential and to use personal information only to perform functions for Hyde Source.

 

DOES HYDE SOURCE SHARE PERSONAL INFORMATION WITH THIRD PARTIES?

As a general rule, Hyde Source does not share your personal information with third parties, unless it is necessary to conduct a joint program or to carry out a program or activity (such as data storage, analysis or processing) through a contractor/third party. For this purpose, Hyde Source/third party may transfer his information outside of India. Where required by law, Hyde Source will not disclose your personal information to third parties for those third parties’ marketing purposes, unless you have been provided with an opportunity to opt into or opt out of this disclosure. However, if Hyde Source sells one of its product lines or divisions, your personal information may be transferred to the buyer so that the buyer can continue to provide you with information and services. If Hyde Source provides your personal information to individuals and entities which assist us with our business activities, it is Hyde Source’s practice to require those individuals and entities to keep your personal information confidential and to use your personal information only to perform functions for Hyde Source. Hyde Source reserves the right to disclose your personal information to respond to authorized information requests from government authorities, to address national security situations, or when otherwise required by law.

HOW DOES HYDE SOURCE SECURE PERSONAL INFORMATION?

It is Hyde Source’s practice to secure each web page that collects personal information; however, the confidentiality of personal information transmitted over the Internet cannot be guaranteed. We urge you to exercise caution when transmitting personal information over the Internet. In addition, Hyde Source Web sites covered by this Privacy Policy will display a warning whenever you link to a Web site that is not controlled by Hyde Source or subject to an Hyde Source Privacy Policy; you should check the privacy policies of such third-party Web sites before submitting personal information. Personal information is stored in Hyde Source common servers and Hyde Source has reasonable security Practices and Procedures for securing such information.

HOW DOES HYDE SOURCE PROTECT THE PRIVACY OF CHILDREN?

Hyde Source does not knowingly collect or use any personal information from children (we define "children" as minors younger than 13) on Hyde Source Web sites. We do not knowingly allow children to order our products, communicate with us, or use any of our online services. If you are a parent and become aware that your child has provided us with information, please contact us using one of the methods specified below, and we will work with you to address this issue.

HOW MAY I CORRECT PERSONAL INFORMATION OR DELETE IT FROM CURRENT CUSTOMER RECORDS?

You may request to remove your personal information from our current customer records or to amend your personal information. Please notify us of your wishes by contacting us in one of the ways specified below. For our record keeping purposes, we will retain certain personal information you submit.

HOW CAN I CONTACT HYDE SOURCE?

If you have questions about the use, amendment, or deletion of personal information that you have provided to us, or if you would like to opt out of future communications from an Hyde Source business or a particular Hyde Source program, please contact us by clicking on the "Contact Us" link on the Web site you are visiting or by e-mailing us at info@hydesource.com .In all communications to Hyde Source, please include the e–mail address used for registration (if applicable), the Web site address or the specific Hyde Source program to which you provided personal information), and a detailed explanation of your request. If you would like to delete or amend your personal information and are contacting us by e-mail, please put "Deletion Request" or "Amendment Request, as applicable, in the subject line of the e-mail. We will do our best to respond to all reasonable requests in a timely manner.

 

HOW WILL I KNOW WHETHER HYDE SOURCE HAS UPDATED THIS POLICY?

Hyde Source reserves the right to amend this Privacy Policy without prior notice to reflect technological advancements, legal and regulatory changes and good business practices. If Hyde Source changes its privacy practices, a new Privacy Policy will reflect those changes and the effective date of the revised Privacy Policy will be set forth in this paragraph. We recommend that you visit this Policy every time you are about to provide Hyde Source with your personal information.